Download our Information Booklet Student Support
Our student support team are on hand to help you throughout your time at college.
You can speak with your personal tutor or a member of the Reception team who are on hand to answer any general queries. Reception is open from 8am until 4pm every day during term time.
Is it possible to talk to someone at College about how I’m feeling and any worries that I may have?
Yes, of course. Do remember that your Personal Tutor or Lead Tutor are available to support you. If you feel unsafe you can contact them or our Senior Safeguarding Officer (Laura Day) and the Safeguarding Lead (Sarah MacKenzie) via safeguarding@kedst.ac.uk.
Who do I contact if I have a safeguarding concern about myself or someone else?
Talk to your Personal Tutor, Lead Tutor, Senior Safeguarding Officer or email safeguarding@kedst.ac.uk
You can also contact your local authority or the NSPCC via these details.
What do I do if I need to speak to someone about my mental health?
Please email your Personal or Lead Tutor. Alternatively, you can email the safeguarding team via safeguarding@kedst.ac.uk
In addition, a list of organisations who can help are listed below in the ‘support during holidays’ question.
What if I need support during holidays, evenings or weekends?
Here is a list of external organisations who can help:
Mental Health
Samaritans
Telephone: 116 123 (free)
Email: jo@samaritans.org
Website: www.samaritans.org
WYSA
Wysa provides access to an AI-guided wellbeing coach and self-help tools. Availability may vary by area. Download the app in your app store.
Hope Line
Telephone: 0800 068 41 41
Text: HOPE to 88247
Email: pat@papyrus-uk.org
KOOTH
Online counselling for a variety of issues including mental health, abuse, eating disorders, relationships, bullying etc.
Website: www.kooth.com
Young Minds
Website: www.youngminds.org.uk
NHS
Telephone: 111 Option 2
Child Line
Telephone: 0800 1111
Website: www.childline.org.uk
Confidential Drugs Advice and Support
Talk to Frank (24/7 support)
Telephone 0300 123 6600
Text: 82111
Email frank@talktofrank.com (2pm to 6pm)
Website: www.talktofrank.com
Eating Disorders
Beat
Telephone: 0808 801 0677
Monday to Friday, 3pm–8pm.
Website: https://www.beateatingdisorders.org.uk/
Sexual Health or Sexual Assault Help
Sexual Health including contraception advice
Brook
Website www.brook.org.uk
Sexual Assault Referral Centre
Horizon
Telephone 0808 168 5698
Website: horizonsarc.org.uk
Supportive Online Community
Side by Side (Mind)
Website: sidebyside.mind.org.uk
Bereavement
Cruse
Email helpline@cruse.org.uk
Website: www.cruse.org.uk
Specialist bereavement helpline: 0808 808 1677 (Monday, Wednesday, Thursday, Friday: 9:30am–5pm, Tuesday: 1pm–8pm, Saturday & Sunday: Closed)
